Terms and Conditions
Last updated: 11 April 2026
Welcome to Airfil Travel (“we”, “our”, “us”). These Terms and Conditions govern your use of our website, https://airfiltravel.com (“Website”), and the travel and tour services offered through it. By accessing, browsing, or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this Website or our services.
1. About Airfil Travel
Airfil Travel is a travel and tours business based in Stokes Valley, Lower Hutt 5019, New Zealand. We provide travel-related information, tour packages, booking assistance, and related services for individuals and travelers. You may contact us at info@airfiltravel.com or by phone at 027 900 1250 for general enquiries.
2. Acceptance of Terms
By using this Website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian, and that you have the legal capacity to enter into binding agreements. Your continued use of the Website constitutes ongoing acceptance of these Terms, including any updates or modifications made from time to time.
3. Use of the Website
You agree to use this Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Website by any third party. Prohibited behavior includes, but is not limited to, transmitting unlawful, harmful, or misleading content, attempting to gain unauthorized access to the Website, or interfering with the Website’s functionality.
We reserve the right to suspend or terminate access to the Website for users who breach these Terms or misuse the Website in any way.
4. Travel Information and Accuracy
While we strive to ensure that all travel information, itineraries, prices, and descriptions displayed on the Website are accurate and up to date, travel services are subject to change due to factors beyond our control, including availability, weather conditions, supplier changes, and regulatory requirements.
All content on this Website is provided for general informational purposes only and does not constitute a binding offer unless expressly stated. Final details, inclusions, and conditions will be confirmed at the time of booking.
5. Bookings and Enquiries
Submitting an enquiry or request through our Website does not constitute a confirmed booking. A booking is only confirmed once it has been accepted by us and any required confirmations have been issued.
You are responsible for providing accurate and complete information when making an enquiry or booking, including traveler names as they appear on official identification documents. We are not responsible for issues arising from incorrect or incomplete information provided by you.
6. Third-Party Suppliers and Services
Airfil Travel may act as an intermediary between you and third-party service providers, such as airlines, accommodation providers, tour operators, and transport services. These third parties operate under their own terms and conditions, and you agree to be bound by those terms where applicable.
We do not control third-party suppliers and are not responsible for their acts, omissions, delays, or failures. Any disputes relating to third-party services must be addressed directly with the relevant provider, subject to applicable consumer protection laws.
7. Pricing and Availability
All prices displayed on the Website are indicative unless otherwise stated and may be subject to change without notice due to availability, exchange rates, taxes, or supplier adjustments. We make reasonable efforts to keep pricing accurate but do not guarantee that all prices shown are error-free.
In the event of a pricing error, we reserve the right to correct the error and notify you before proceeding with any booking.
8. Cancellations, Changes, and Refunds
Cancellation and amendment conditions vary depending on the travel service and supplier involved. Any applicable cancellation fees, change fees, or refund conditions will be communicated to you at the time of booking or enquiry.
Refunds, where applicable, are subject to supplier policies and processing times. Airfil Travel does not guarantee refunds unless expressly stated and permitted under applicable consumer laws.
9. Travel Risks and Responsibility
Travel involves inherent risks, including but not limited to health risks, weather disruptions, political instability, and unforeseen events. By booking travel services through Airfil Travel, you acknowledge and accept these risks.
You are responsible for ensuring that you have valid travel documents, visas, passports, vaccinations, and insurance suitable for your destination. We strongly recommend obtaining comprehensive travel insurance before commencing any यात्रा.
10. Intellectual Property
All content on this Website, including text, images, logos, graphics, blog posts, and design elements, is the intellectual property of Airfil Travel or its licensors unless otherwise stated. You may view, download, and print content for personal, non-commercial use only.
You must not reproduce, distribute, modify, or commercially exploit any content from this Website without prior written consent from Airfil Travel.
11. User-Generated Content
If you submit reviews, comments, testimonials, or other content through the Website or associated platforms, you grant Airfil Travel a non-exclusive, royalty-free right to use, reproduce, and display such content for marketing and promotional purposes.
You warrant that any content you submit is accurate, lawful, and does not infringe the rights of any third party.
12. Limitation of Liability
To the maximum extent permitted by New Zealand law, Airfil Travel shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of the Website or reliance on information provided on it.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under the Consumer Guarantees Act 1993 or other applicable legislation.
13. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this Website, you consent to the collection and use of information as described in our Privacy Policy.
14. Website Availability
We aim to ensure that the Website is available at all times; however, we do not guarantee uninterrupted access. We may suspend, withdraw, or restrict access to all or part of the Website for maintenance, updates, or technical reasons without notice.
15. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon being published on the Website. It is your responsibility to review these Terms periodically to stay informed of any updates.
16. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
17. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us using the details below:
Airfil Travel
Stokes Valley, Lower Hutt 5019, New Zealand
Email: info@airfiltravel.com
Phone: 027 900 1250